|Enterprise Linux at JMU|
Beginning December 2004, JMU owns a campus Site License (faculty/staff/student) for Red Hat Enterprise Linux with 1 year
maintenance with annual renewal. This site license is for the sole purpose of supplying Linux as an educational tool
to colleges and their departments at JMU. There is no need to obtain any other Linux distributions nor incur additional
purchases, as this JMU site license blankets all Linux needs on campus, and is immediately accessible to you.
For basic questions on
configure your Red Hat Enterprise Linux system to obtain updates from the JMU RHN Satellite Server
and LDAP authentication.
you may post a message to the JMU Linux Project List (firstname.lastname@example.org) and a
member of the list will reply to your JMU e-mail address with the appropriate response. Current members
include faculty and staff from CS, ISAT, Math, Physics, Geology, and Technical Services.
Red Hat Enterprise Linux support is currently self-help internal to individual departments and via the listserv.
You may also contact Red Hat Customer Service (customerservice@RedHat.com) or phone 1-888-REDHAT-1.
The JMU Computing HelpDesk does not provide support for Linux computers (please see
http://www.jmu.edu/computing/helpdesk/ for a listing of Software Supported). You should not replace your
Windows or Macintosh computers with Linux except strictly in lab and classroom environments for educational
purposes under the leadership of department heads.
Red Hat Knowledgebase is a library of tips, troubleshooting advice, and current information updated daily by
Red Hat technicians. FIND ANSWERS: http://kbase.redhat.com
Red Hat Academy Information:
Red Hat Education Solutions:
Training available from Red Hat:
Please review the JMU safe computing resources which include additional information specific to
Red Hat Enterprise Linux and other Linux mailing list resources.